Shipping Policy
Last Updated: 19th April 2025
Thank you for shopping with Withclo! We are committed to delivering your orders quickly and efficiently.
This policy is applicable to (United States) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
Shipping Destinations
We currently ship within the United States. Unfortunately, we do not offer international shipping at this time.
Shipping Time
- Processing Time: 1-2 business days (Monday to Friday)
- Transit Time: 3 – 5 business days (Monday to Friday)
- Total Delivery Time: 4 – 7 business days (Monday to Friday)
- Order Cut-off Time: 2:00 PM (GMT-05:00) Eastern Standard Time (New York)
Shipping times are estimates and may be affected by external factors such as weather conditions, carrier delays, or high-demand periods.
Shipping Charges and Taxes
- Shipping Charge: Free on all order.
- Tax / Vat: All taxes are included in the product price.
Delivery Terms
We use UPS, USPS or FedEx to deliver the product.
Order Tracking
Once your order is shipped, you will receive a order number via email, allowing you to track your package in Track Order page.
Address Accuracy
To ensure timely delivery, please double-check your shipping address before completing your purchase. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order is delayed beyond the estimated delivery time, please contact our support team at support@withclo.shop or call +18174720173
for assistance.
Damaged or Missing Items
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
International Order
This policy primarily pertains to orders within the United States. For international orders, additional terms and conditions may apply, including but not limited to customs duties, taxes, and shipping fees. Customers placing orders from outside the United States are responsible for complying with their country’s regulations and will be subject to any applicable import duties and taxes.
Returns & Exchanges
For information on returning or exchanging an item, please refer to our Return and Refund Policy.
For any further questions or concerns, feel free to contact our support team.
Trade Name: Withclo
Phone: +18174720173
Email: support@withclo.shop
Shop Address: 4904 Haverford Dr, Arlington, TX 76016, USA.
Support Time: 9:00 AM – 6:00 PM (Mon – Fri)